Returns & Exchanges
At The Original Muck Boot Company, we stand by the quality of our footwear and offer a 30-day return policy for items in their original, unworn condition. If your boots don't provide the perfect fit or performance, we make the return process simple and straightforward.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a prepaid shipping label.
Pack Your Boots
Place the unworn boots in their original packaging and secure them inside a sturdy shipping box to ensure they are protected during transit.
Ship the Package
Affix the provided prepaid return label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing